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Indian Journal of Finance

ISSN: 0973-8711 Frequency: Monthly Peer Review: Double-blind Published since: 2007 Language: English
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Original Article

Open Access Original Article

Problems Faced by Bank Employees in Implementation of Financial Inclusion Schemes

Supreet Kaur1,  J. S. Pasricha2

1 Research Scholar, Department of Commerce, Punjabi University, Patiala - 147 002, Punjab

2 Professor, Department of Commerce, Department of Commerce, Punjabi University, Patiala - 147 002, Punjab

Volume 13
Issue 12
Pages 34–49
Year 2019
Received: Sept. 9, 2019 Accepted: Nov. 22, 2019 Published: Dec. 31, 2019
Abstract

It is pertinent to have a financially inclusive system in order to run the engine of growth. Banks being the key stimulators in an economy create an enabling environment in order to run on the pathway to inclusive growth. It is difficult to give form to any of the initiatives if the banks do not mediate. They are the lifeline of a financial system that knits the prevailing gaps by linking the unbanked segment with the vision of financial inclusion. Providing timely and comprehensive financial services and products through a panoply of channels and institutions has always been accorded as a priority by the banks. The Government of India announced three major schemes, that is, Direct Benefit Transfer Scheme, Jan Dhan Yojana, and Atal Pension Yojana in the past specifically designed for targeting industrial workers so as to link them with the financial system. The onus of implementation lies on the shoulders of the bankers, and therefore, it is necessary that there should not be any hurdles in the implementation phase. The purpose of this paper was to analyze the various problems faced by bank employees in implementation of the selected financial inclusion schemes for the industrial workers. For the same, data were gathered from 107 bank officials working in Delhi and NCR using semi-structured personal interviews during the period of March-June 2018. Exploratory factor analysis, cross tabulation, and chi-square test were used for scale purification and data analysis. The current study succeeded in exploring the factors related to issues faced by bankers in implementing the schemes that are defined as predictors of financial inclusion by the government.

Keywords Atal Pension Yojana Bank Officials Direct Benefit Transfer Scheme Pradhan Mantri Jan Dhan Yojana Financial Inclusion Managerial Pressure. JEL Classification
How to Cite

Supreet Kaur, J. S. Pasricha (2019). Problems Faced by Bank Employees in Implementation of Financial Inclusion Schemes. Indian Journal of Finance, 13(12), 34–49. https://doi.org/10.17010/ijf/2019/v13i12/149267

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