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Indian Journal of Finance

ISSN: 0973-8711 Frequency: Monthly Peer Review: Double-blind Published since: 2007 Language: English
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Original Article

Open Access Original Article

Product Awareness of Account Holders under Pradhan Mantri Jan Dhan Yojana (PMJDY)

Manoranjan Bhuyan1,  Kumar Bar Das2,  Jitendra Mohanty3

1 Research Scholar, KIIT School of Management, Bhubaneswar - 751 024, Odisha

2 Former Vice Chancellor, F.M. University, Balasore, Odisha

3 Professor, KIIT School of Management, Bhubaneswar - 751 024, Odisha

Volume 12
Issue 12
Pages 52–64
Year 2018
Received: June 13, 2018 Accepted: Nov. 20, 2018 Published: Dec. 1, 2018
Abstract

Non availability of access to formal financial system acts as a critical constraint for economic development for poor and underprivileged people whose number is quite significant in this world. For a long - time, economists were looking for plausible explanations for wide spread poverty, inequality, and unsustainable growth in many parts of the world. When financial inclusion programmes started as a policy response for exclusion, the contents of the programme touched upon some basic issues such as access through an account, creation of awareness, and use of various banking products so that the excluded persons acquire the skill sets to manage money wisely and improve their financial well being. The present study was undertaken to ascertain the product awareness of account holders getting inducted to the formal financial system through one of the largest financial inclusion programmes of the world currently in operation in India under the name of Pradhan Mantri Jan Dhan Programme (PMJDY). A survey was conducted during August 2016 - May 2017 by administering a questionnaire on 453 account holders covering 18 out of 30 districts in Odisha, a state located in the eastern region of India. The findings of the study revealed that while gender influenced the awareness of account holders, general awareness levels of account holders about various basic financial products and services was found to be low, calling for suitable interventions for realizing the full benefits of the programme.

Keywords Digitalization Cashless Economy Demonetization Debit Cards Credit Cards Mobile Bank RTGS
How to Cite

Manoranjan Bhuyan, Kumar Bar Das, Jitendra Mohanty (2018). Product Awareness of Account Holders under Pradhan Mantri Jan Dhan Yojana (PMJDY). Indian Journal of Finance, 12(12), 52–64. https://doi.org/10.17010/ijf/2018/v12i12/139891

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